Terms & Conditions

for Spring I.T. Services, LLC

Who we are

Spring I.T. Services, LLC — Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the website and related online resources provided by Spring I.T. Services, LLC (“Company,” “we,” “our,” or “us”). By accessing our website or contacting us for services, you agree to these Terms.

Professional IT services provided to clients — including Managed IT, Cybersecurity, VoIP & Communications, Cloud Backup & Disaster Recovery, Microsoft 365, and AWS Consulting — are governed separately by a Master Services Agreement (MSA) and Statements of Work (SOWs). If you become a client, those agreements will apply in addition to this website Terms of Service.

2. Services Covered

The website may describe or promote the following offerings:

  • Flat-Fee Managed IT Services

  • Cybersecurity Solutions (endpoint protection, compliance readiness, threat detection)

  • Cloud Backup & Disaster Recovery

  • VoIP & Business Communications (including 3CX phone systems)

  • Microsoft 365 & AWS Consulting

Descriptions of services on the website are for informational purposes only. Specific service details, deliverables, and pricing will be set out in your signed MSA/SOW.

3. Acceptable Use

You agree not to misuse our website, including by attempting unauthorized access, distributing malware, or using our contact forms for spam or unlawful activity.

4. Payments & Fees

For clients engaging our IT services, fees and payment terms will be defined in the MSA/SOW you sign with us. Website use is free.

5. Intellectual Property

All website content, including text, graphics, and logos, is owned by Spring I.T. Services, LLC or its licensors. You may not copy or reuse it without permission.

6. Limitation of Liability

Our website is provided “as-is.” To the fullest extent permitted by law, Spring I.T. Services, LLC disclaims liability for damages arising from your use of the site. For paid IT services, liability limits will be specified in your MSA/SOW.

7. Indemnification

You agree to indemnify and hold harmless Spring I.T. Services, LLC, its officers, employees, and partners from claims arising out of your misuse of the website.

8. Termination

We may suspend or terminate your access to the website if you violate these Terms.

9. Governing Law

These Terms are governed by the laws of the State of Texas.

10. Updates

We may update these Terms at any time. Changes will be posted here with a new effective date.

Privacy Policy

Spring I.T. Services, LLC — Privacy Policy

1. Introduction

Spring I.T. Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, submit inquiries, or request our IT services.

This policy applies to our website and marketing activities. For contracted IT services (Managed IT, Cybersecurity, Cloud, VoIP, Microsoft 365, AWS), data handling and security obligations will also be governed by a Master Services Agreement (MSA) and Statement(s) of Work (SOW) executed with each client.

2. Information We Collect

  • Personal Information: Name, email, phone, company name, service needs (via contact forms, emails, or calls).

  • Technical Data: IP address, browser type, device info, pages visited, cookies.

  • Business Information: Details you provide about your IT environment or requirements during consultations or proposals.

3. How We Use Information

We use your information to:

  • Respond to service inquiries (Managed IT, Cybersecurity, VoIP, Cloud, Microsoft 365, AWS).

  • Communicate about proposals, invoices, or support requests.

  • Improve our website performance, SEO, and customer experience.

  • Comply with applicable laws and regulations.

4. Sharing of Information

We do not sell or rent personal information. We may share data with:

  • Trusted service providers (hosting, CRM, billing platforms, ticketing systems).

  • Technology partners (Microsoft, AWS, Acronis, Proofpoint) only as needed to fulfill services.

  • Legal authorities if required by law.

5. Data Retention

  • Contact form data: retained for 12 months or as long as needed for business follow-up.

  • Client data: retained as defined in your MSA/SOW and applicable compliance regulations (e.g., HIPAA if healthcare).

6. Security

We employ industry best practices — including firewalls, encryption, and access controls — to protect your information.

7. Your Rights

Depending on your location (e.g., California CCPA, EU GDPR), you may have rights to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request information on third parties with whom we’ve shared your data.

To exercise these rights, contact us at:

📧 privacy@springitservices.com

📍 26119 Interstate 45 N, Spring, TX 77380

8. Cookies

Our website uses cookies to:

  • Enable site functionality.

  • Track analytics and visitor behavior (e.g., Google Analytics).

  • Remember user preferences.

See our Cookie Policy for details.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those third parties.

10. Updates

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

Cookies

Spring I.T. Services, LLC — Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us improve your browsing experience, analyze website performance, and remember user preferences.

2. Types of Cookies We Use

  • Essential Cookies – Required for the site to function (e.g., navigation, forms).

  • Analytics Cookies – Collect data on how visitors use our site (e.g., Google Analytics) to help us improve content and performance.

  • Preference Cookies – Store user settings such as language or location.

  • Third-Party Cookies – Some of our technology or marketing partners (e.g., Google, LinkedIn, Microsoft) may set cookies to track performance or provide integrations.

3. How We Use Cookies

Spring I.T. Services uses cookies to:

  • Monitor traffic and usage patterns on our website.

  • Understand how potential clients find our services (Managed IT, Cybersecurity, Cloud, VoIP, Microsoft 365, AWS).

  • Improve website speed, design, and functionality.

  • Support marketing and outreach activities.

4. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing ones, or receive alerts before a cookie is stored. Please note: disabling cookies may impact site functionality.

5. Updates to This Policy

We may update this Cookie Policy periodically. Any changes will be posted here with a new effective date.

6. Contact Us

If you have any questions about how we use cookies or how your data is handled, please contact us at:

support@springitservices.com